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INPI Contacts

Your opinion is important for us. We are available to answer your questions and assist you in filling your trademark, patent and design applications.

Public Attendance

To clarify doubts on trademarks, patents or other types of Industrial Property.

  • In person - From Monday to Friday, from 9:00 am to 4:30 pm (pre-booking available)

    Rua Cais de Santarém, nº 15
    1100-016 Lisboa
  • By phone - From Monday to Friday, from 9:00 am to 5:00 pm

    From Portugal - 218 818 188
    From abroad - (+351) 210 514 396
  • Online via Teams/Zoom - From Monday to Friday, from 9:00 am to 4:30 pm

    Request via e-mail to (indicating name/subject/preferred time and platform)
  • Email -

Applications, reply to notifications or other IP-related actions

In order to take any action regarding an Industrial Property procedure (apply, reply to notifications, renewals or other IP-related actions)

Please note that documents sent via e-mail will not be considered.

  • At INPI (in person or by mail)

All documents shall be accompanied by the respective form.

Suggestions, compliments and complaints

To make comments, submit complaints or leave suggestions about the quality of our service.

To file complaints, claims or complaints against the services and bodies of the Ministry of Justice, you can do it online, by telephone or by fax to the Inspectorate-General of Justice Services.

Institutional contacts

  • By phone - (+351) 218 818 100 By Fax - (+351) 218 869 859 (from Portugal or from abroad)
  • Address - Campo das Cebolas s/n, 1149-035 Lisboa (post)
  • Email – (for general matters) (for matters related to the Human Resources area)

How to get to INPI

There are several ways to get to INPI by public transport. 

  • Carris Buses: 706, 711, 728, 735, 759, 781, 782, 790 e 794
  • Tram:  18E e 25E
  • Ferry-Boat: South-Southwest river station
  • Subway: Terreiro do Paço station (exit by Rua da Alfândega)
  • GPS coordinates

     38º42'31.6"N 9º07'54.8"W
     38.708777, -9131895

INPI does not have a door number. We are near Casa dos Bicos.


Traffic restrictions in the riverside area of Lisbon
As of April 26, circulation is only allowed for public transport and local traffic: those who live, work or has to travel to this area.
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