INPI Contacts

To clarify doubts on trademarks, patents or other types of Industrial Property.

• In person - from Monday to Friday, from 9:00 am to 4:30 pm
  
  Rua da Alfândega, nº 15
  1100-016 Lisboa
   
• By phone - From Monday to Friday, from 9:00 am to 5:00 pm
  
  From Portugal - 218 818 188
  From abroad - (+351) 210 514 396
   
• Email - servico.publico@inpi.pt

In order to take any action regarding an Industrial Property procedure (apply, reply to notifications, renewals or other IP-related actions)

• Online services - Trademarks, Patents and Designs

Please note that documents sent via e-mail will not be considered.

• At INPI (in person or by mail)

All documents shall be accompanied by the respective form.

To make comments, submit complaints or leave suggestions about the quality of our service.

• Email - sgq@inpi.pt

To file complaints, claims or complaints against the services and bodies of the Ministry of Justice, you can do it online, by telephone or by fax to the Inspectorate-General of Justice Services.

• Filling a complaint (available in portuguese)

• By phone - (+351) 218 818 100 By Fax - (+351) 218 869 859 (from Portugal or from abroad)
• Address - Campo das Cebolas s/n, 1149-035 Lisboa (post)
• Email – servico.publico@inpi.pt (for general matters) drhac@inpi.pt (for matters related to the Human Resources area)

There are several ways to get to INPI by public transport. 

• Carris Buses: 706, 711, 728, 735, 759, 781, 782, 790 e 794
• Tram:  18E e 25E
• Ferry-Boat: South-Southwest river station
• Subway: Terreiro do Paço station (exit by Rua da Alfândega)
• GPS coordinates

     38º42'31.6"N 9º07'54.8"W
     38.708777, -9131895

INPI does not have a door number. We are near Casa dos Bicos.